Social Media In The Workplace

This practical administration workshop develops knowledge, judgement and workplace application in social media in the workplace. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with professional boundaries and acceptable use.
• Apply practical tools and techniques for reputation and digital footprint.
• Use confidentiality and data protection to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to cybersecurity and social engineering risks.
• Develop a practical approach to workplace policy and respectful conduct that can be used after the workshop.

Administrative professionals, office support staff, coordinators, supervisors and employees who want stronger day-to-day office and business support skills.

• Professional boundaries and acceptable use
• Reputation and digital footprint
• Confidentiality and data protection
• Cybersecurity and social engineering risks
• Workplace policy and respectful conduct
• Responding to incidents and escalation