Collaborative Business Writing

This practical administration workshop develops knowledge, judgement and workplace application in collaborative business writing. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with purpose, audience and message planning.
• Apply practical tools and techniques for clear, concise and professional style.
• Use email, memo and letter structure to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to reports, briefs and executive summaries.
• Develop a practical approach to editing, proofreading and tone that can be used after the workshop.

Administrative professionals, office support staff, coordinators, supervisors and employees who want stronger day-to-day office and business support skills.

• Purpose, audience and message planning
• Clear, concise and professional style
• Email, memo and letter structure
• Reports, briefs and executive summaries
• Editing, proofreading and tone
• Collaborative review and document control