Business Acumen

This practical workplace essentials workshop develops knowledge, judgement and workplace application in business acumen. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with how the organisation creates value.
• Apply practical tools and techniques for customers, markets and competition.
• Use revenue, cost and profitability basics to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to operational drivers and trade-offs.
• Develop a practical approach to interpreting business measures that can be used after the workshop.

Employees, supervisors and managers who need practical skills for a respectful, productive, safe and effective workplace.

• How the organisation creates value
• Customers, markets and competition
• Revenue, cost and profitability basics
• Operational drivers and trade-offs
• Interpreting business measures
• Making commercially aware decisions