Lean Process And Six Sigma

This practical leadership and management workshop develops knowledge, judgement and workplace application in lean process and six sigma. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with customer value and process thinking.
• Apply practical tools and techniques for waste identification and process mapping.
• Use problem definition and root-cause analysis to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to data and basic variation concepts.
• Develop a practical approach to improvement, standardisation and controls that can be used after the workshop.

Supervisors, managers, team leaders, project leads and professionals preparing for greater leadership responsibility.

• Customer value and process thinking
• Waste identification and process mapping
• Problem definition and root-cause analysis
• Data and basic variation concepts
• Improvement, standardisation and controls
• Continuous-improvement culture