Course Information
This practical leadership and management workshop develops knowledge, judgement and workplace application in coaching and mentoring. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.
The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.
Workshop Objectives
- Explain the key principles associated with coaching versus mentoring.
- Apply practical tools and techniques for trust, contracting and boundaries.
- Use listening and powerful questions to support better workplace decisions and outcomes.
- Recognise common risks, barriers and good practices relating to goals, action and accountability.
- Develop a practical approach to feedback and development conversations that can be used after the workshop.
Who Should Attend
Supervisors, managers, team leaders, project leads and professionals preparing for greater leadership responsibility.
Key Topics
• Coaching versus mentoring
• Trust, contracting and boundaries
• Listening and powerful questions
• Goals, action and accountability
• Feedback and development conversations
• Tracking progress and closing the relationship
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