Assertiveness And Self-Confidence

This practical career development workshop develops knowledge, judgement and workplace application in assertiveness and self-confidence. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with assertive versus passive or aggressive behaviour.
• Apply practical tools and techniques for confidence and self-talk.
• Use clear requests and boundary setting to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to saying no professionally.
• Develop a practical approach to handling disagreement and feedback that can be used after the workshop.

Professionals at any career stage, emerging leaders, job seekers and employees who want to strengthen transferable skills and career effectiveness.

• Assertive versus passive or aggressive behaviour
• Confidence and self-talk
• Clear requests and boundary setting
• Saying no professionally
• Handling disagreement and feedback
• Practising confident workplace communication