Interpersonal Skills

This practical career development workshop develops knowledge, judgement and workplace application in interpersonal skills. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with self-awareness in interactions.
• Apply practical tools and techniques for active listening and empathy.
• Use building rapport and trust to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to reading social cues and context.
• Develop a practical approach to managing conflict and differences that can be used after the workshop.

Professionals at any career stage, emerging leaders, job seekers and employees who want to strengthen transferable skills and career effectiveness.

• Self-awareness in interactions
• Active listening and empathy
• Building rapport and trust
• Reading social cues and context
• Managing conflict and differences
• Collaborating across personalities