Generation Gaps

This practical human resources workshop develops knowledge, judgement and workplace application in generation gaps. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.

The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.

• Explain the key principles associated with generational stereotypes versus individual differences.
• Apply practical tools and techniques for work values and communication preferences.
• Use inclusive team norms to support better workplace decisions and outcomes.
• Recognise common risks, barriers and good practices relating to knowledge sharing across experience levels.
• Develop a practical approach to managing conflict and assumptions that can be used after the workshop.

HR practitioners, supervisors, managers and team leaders involved in attracting, developing, supporting and managing employees.

• Generational stereotypes versus individual differences
• Work values and communication preferences
• Inclusive team norms
• Knowledge sharing across experience levels
• Managing conflict and assumptions
• Leveraging multigenerational strengths