Course Information
This practical career development workshop develops knowledge, judgement and workplace application in communication strategies. Participants explore good-practice principles, work through realistic examples and practise tools that can be adapted to their own roles and organisations.
The workshop emphasises active participation, reflection and transfer of learning. Facilitators can contextualise examples, exercises and discussion around the organisation's policies, industry, workforce and operating environment.
Workshop Objectives
- Explain the key principles associated with communication styles and preferences.
- Apply practical tools and techniques for active listening and questioning.
- Use clear verbal and written messages to support better workplace decisions and outcomes.
- Recognise common risks, barriers and good practices relating to adapting to audience and context.
- Develop a practical approach to difficult conversations and feedback that can be used after the workshop.
Who Should Attend
Professionals at any career stage, emerging leaders, job seekers and employees who want to strengthen transferable skills and career effectiveness.
Key Topics
• Communication styles and preferences
• Active listening and questioning
• Clear verbal and written messages
• Adapting to audience and context
• Difficult conversations and feedback
• Communication planning and follow-through
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